I am a former employee of the House of Brides located in Glen Ellyn. I worked in the shipping and receiving department located in the back of the store. I also had the "pleasure" of working with the B's children. This entire family is shady and uncaring. They brag about scamming their ...
It all starts so easy. My daughter needed a prom dress, so we ordered a dress on-line from House of Brides on January 13. Even though the prom was not until May we asked for a late February delivery date in case delivery would be delayed or alterations would be needed. A few weeks later, ...
Do yourself a favor and buy a wedding dress in-person, avoid this online retailer at all costs. I ordered a dress in early April for a July 26 wedding. A few days after ordering I received an email that only stated THEY would RECEIVE the dress in early July. This made me panic, and I started to try ...
I had my bridesmaids use the website to order the dresses for my wedding. This was over a month ago!!! Nobody knows what is going on with my order. They are 6 dresses made by Dessy. They say 10 business days at the most to give us a time of shipment. Nothing, nothing, nothing! I can't get answers ...
If you choose to take the risk with this company, document everything you do! Write down every name, take photographs of the product (if you are lucky enought to get it), track everything!!! I received a dress from them for my daughter who was to be a flower girl in my cousin's wedding. The dress ...
I ordered on their website an Albert Sung dress, model number D328. I mentioned in my order that I needed this dress by June 13th.in regard to their sales process, their website states: "We contact our customers by email at various points of the order process. It is imperative the customer ...