I have been a member of USAA for over 10 years and until now I haven't had many problems with them. Recently, because of medical bills, credit card debt, and helping other people when I shouldn't have, etc. I had to file bankruptcy. I said I had, because after all the consumer counseling, etc. ...
USAA continues to display "UNAVAILABLE" on caller ID even though it violates FCC rules. The words "PRIVATE", "OUT OF AREA", "UNAVAILABLE" are not allowed even if the company has an EBR (earlier business relationship). I answered their call several times, told ...
USAA holds the second mortgage on what used to be my primary residence, but I have relocated out of state since September, and I have been late with my payment since. The reason for this is because my job relocated me to another state, and my former home has been with on the market since May. At ...
USAA is by far the worst bank I've ever had the displeasure of banking with. They charged me $172 in non-sufficient fund fees when there was money in the account to cover the debits. They have done this twice. The first time I was able to get the fees back, but then they turned around and did the ...
Got my card, my checks, and my satisfaction, for about 3 days. After the 4th day they froze my account without warning saying I needed to mail in (No Fax, E-Mail, or other instant method of delivery) copies of my drivers license and SS card, and when I mailed this in it would be 5-7 business days ...
USAA contacted us by mail, offering to re-finance our house. When we mailed in the application, we got a phone call back stating that a representative would come out to look at the house, BUT AT NO TIME DID THEY MENTION ANY CHARGE FOR THIS SERVICE. Two weeks later we discovered an unauthorized ...