CitiMortgage
Joseph A. Sermo, Loan Consultant I was promised no fee for a declined loan but had a $440 fee deducted from my account
I applied for a refinance of my home from CitiMortgage and was told by the loan consultant that there was a fee of $440 but would be refunded if my loan was declined. The fee was deducted two days before I got a letter saying that my loan was declined. It has been six weeks with weekly ...