I called and ordered a Dell when they advertised it on T.V. for $399.00 after the $100.00 rebate. I asked if that was the total price and they said yes. It came and my bill was $650.00 plus $98.00 for Dell support. It broke a CD ($44.00) and tried for weeks to complain but always being on hold for ...
I purchased a Dell 5150 Inspiron in November. I received it in early December. It was defective and I was told to return it. I asked to return the one I had and they said to wait until I received a replacement. I did not know of the problems there were to be had with Dell so I waited. I had to go ...
On August 4 I called Dell to research their laptop computers. I planned to purchase a laptop in November or December and was collecting information to aid me in my decision. After receiving detailed, helpful information regarding my options I was encouraged to make the purchase over the phone. I ...
I, as a 63 year old, was really looking forward to my new Dell computer. Arrived and messed up from start. Also had left off a drive. They sent the drive. I had bought every warranty service/support contract that they offer. But I had to pay an outsider to install the drive. The tech that installed ...
I have experienced a very tragic, stressful, depressing ordeal this year with a company that I would always hear on commercials stating "they have # 1 customer service rating". This definitely was not so. I do not understand why the news has not bothered talking about such companies and ...
We are limited income retirees. We budgeted for a new computer last October from Dell. A very big consideration was the $150 Rebate offer. My wife, who is very organized, followed the rebate instructions to the letter. That is;- we complied perfectly to requirements. After a decent period of time ...