Dell has the worst customer service I've ever experienced! I've spent OVER 4.5 HOURS on the phone (with people from India) trying to get a refund for a second monitor they sent me&when I only ordered one! —They also billed me almost twice as much for the second one (without my knowledge or ...
SUMMARY: I bought a Dell computer in July. It was defective, so I had to send it back to Dell right away for a new motherboard. Then, they sent it back, but there was a problem with the power on the new motherboard. It's been six months, and I still cannot get a working computer from Dell. The long ...
I purchased a Dell desktop computer in July. After owning it for 2 months it went down, all I got was a blue screen. I called support and they told me I could pay $99 per incident or pay about $200 for a year long contract. I purchased the year long contract. Support was horrible. I was on hold for ...
Last week, when I began receiving an error message on my computer that one file was missing (preventing me from installing Internet software), I contacted Dell and was told that my extended warranty and in-home repair serrvice contract did not cover the software Dell had installed on my computer. ...
Nver do business with Dell AGAIN! What horrible customer service and over all neglect by this company. My order and experience went from bad to worst!!! I will start from the begining so you can see what a mess this company is. My lap top was supposed to come with a free printer. After recieivng my ...
Between the months of Nov and Nov I have replaced the Dell All In One A960 3 times. Today guess what? My printer is not working again! # 5 printer is defective. I sit on hold for hours at a time calling Dell. Only to get another DEFECTIVE product. My warantee expired in June so here I am with ...