After buying a dell inspiron 9100, i lost my job within the 30 day return period and called them for a return authorization #. I spoke w / a customer rep. Who promised to send me the return auth.info. I made a few payments and kept calling them to no avail. I've been given wrong phone #'s, ...
I have now spent more than 150 hours trying to get some form of cooperation from Dell. The first computer they sent either didn't work or the the tech was uninformed. I was sent another (surprise) which also had to be reformatted before it worked properly. This was In Jan.. I asked to have my 4 ...
May Executive Offices Michael Dell, Chairman of the Board Kevin Rollins, President and CEO James Schneider, CFO Thomas Green, Senior VP William Amelio, Senior VP Dell Computer Corp. 1 Dell Way Round Rock, TX 78682-7000 Sir: I have been a Dell customer for several years. When I bought my first ...
I could write a book on this, but in a nutshell, I purchased a Dell, customer service was great until they got confirmation of funds available. After that, CSR's were being blatently rude, hanging up on me, referring me to non-existant Managers, etc. Shipment was promised to go out on 21st of april ...
What Dell offers in a computer package deal will be less than adequate. I bought a computer package at what I thought was a good price, but it didn't include enough memory to run Windows XP that was installed at the factory. Dell gets around this by "suggesting" that you buy more memory. ...
I recently made an online purchase of a Dell Laptop Computer. I had been looking at them online for months.in June I applied for a Dell Preferred Account and was accepted in seconds. For months I watched online and waited for the best time to purchase.in December while looking online I saw NO ...