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Waste Management
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COMPLAINTS169
VERIFIED PHONE713-512-6200
LAST CHECKED2026-10-18
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 169 historical complaints about Waste Management, published between 2003 and 2016. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Promised same-day pickup of Trex boards never happened
- Dumpster delivered three days late for rental
- Special cleanup day debris refused over improper bundling
- Three-year contract auto-renews unless written notice is given
- Undisclosed fees added to new account
- Contract Renewed Without Proper Signature and Rates Raised
- Green Bin Not Picked Up for Two Weeks Over Sticks
- Contract Auto-Renews Unless Notice Sent 90 to 120 Days Ahead
- Extra Trash Can Charged for Years, Refund Limited to 12 Months
- Rolling Contract Requires 90-Day Notice and Heavy Cancellation Fees
- Residential Pickups Cut to Twice Monthly Without Notice or Price Cut
- Trash Picked Up Irregularly Despite Five Complaint Calls
- Poor Service and Billing Problems From Pleasant Hill to San Ramon
- Collection Calls for Dumpster Bills Already Paid in Advance
- Service Agreement Auto-Renews for 36 Months, Customer Warns
- Payment Calls Before Bill Arrived for Elderly Customer
- Undisclosed $25 Reinstatement Fee After Online Prepayment
- Higher Price Billed After Signing Up for Trash Service Quote
- Container Picked Up Without Notice and Service Fee Charged
- Reinstatement Fee Charged Without Prior Notice on Quarterly Bills