Independent profile. Not owned, sponsored or endorsed by Vrbo.
Vrbo Reviews, Complaints & Contacts
← Back to the full Vrbo profile
REVIEWS & COMPLAINTS47on USAComplaints · none in last 3 yrs · latest 2013
WEBSITEvrbo.com
HEADQUARTERSAustin, TX
PROFILE CHECKED2026-11-06
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 47 historical complaints about Vrbo, published between 2008 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Villa rental email breach left no record and $5,850 lost
- Customer service unapproachable and own policies not followed
- Hacked email account redirected rental inquiries and wire transfer
- Inquiry intercepted and wire transfer sent to fraudulent renter
- Rented Vail property through HomeAway to scammer, $4740 lost
- Malicious guest review kept online and no refund after account deleted
- Luxury villa in Lucca/Homeaway
- Fake vacation rental listing and wire transfer lost
- Scammer intercepted owner emails through listing and took $3800 deposit
- Wired $3500 for cabin rental to scammer using hacked email
- Renigs on free advertising, slow to return emails and phone calls, puts you off until the expiration date has lapsed
- Scammed through Homeaway UK site - Holiday Rentals UK
- Dirty cabin and deposit withheld over broken game
- Landlord kept security deposit on vacation rental
- Worry Free Guarantee claim required bank letter for cleared check
- Scammed through Homeaway/holiday-rentals.co.uk website
- Rental apartment had black mold and review was not published
- No response to emergency complaint after rental property pulled
- Owners fear retaliatory guest reviews and get no refund on ads
- Cabin Had Broken Stove and Lights, Refund Refused