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Vanderbilt Mortgage and Finance
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COMPLAINTS419
VERIFIED PHONE1-800-970-7250
LAST CHECKED2026-10-03
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 419 historical complaints about Vanderbilt Mortgage and Finance, published between 2003 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Told contract cancelled after bankruptcy and ordered out by Nov 2
- Secret insurance, escrow charges, house defects and rude collection calls
- Unwilling to modify loan after reduced work hours, rude representative
- New home arrived with defects, mold, leaks and faulty wiring
- Repairs never completed, refinance refused while husband out of work
- Refinance request denied after loss of wages, company hung up
- High rates, poor service and refinance denied despite good credit
- Foreclosure and eviction without notice, door broken while children slept
- Daily collection calls and warranty repairs never completed
- Foreclosed after nine years and still owe purchase amount on credit report
- Promised fixed rate but got adjustable rate, harassing calls to family
- Paid over $75,000 on a $25,000 loan and still owe $24,412.63
- Calls family members if message not returned within about 2 hours
- Employees threatened to put family out over two late payments
- Refused loan modification after nine years of on-time payments
- Rude phone staff demanded payment and suggested cash advance after medical leave
- Representative contacted relatives and employer about late payments
- Web payments reported missing and 2003 check paid twice
- Check delayed and elderly couple charged extra $85.87 to pay off loan
- Still owe $45,457.70 on a $50,000 loan after twelve years