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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,863 complaints on USAComplaints, including 2 published in the last three years.
- Financial Services Rep Talked Over Me Then Disconnected the Call
- Wrong Plan Activated, $200 Per Line Fee to Switch to Advertised Plan
- Cancelled Prepaid Account for No Home Coverage, Refund Denied After Multiple Transfers
- iPhone Not Working on Network, Refused $82 Refund or Loaner Phone
- Household Has Weak Signal Despite New SIM Card, Seeking Release From Contract
- Byte Spike LLC Text Scam Charges Not Blocked or Refunded
- Billed $575.94 After Nine Days, Salesman Misinformed on Free WiFi Calling
- Phones Sold As New Appear Used And Insurance Not Honored
- Burglary/assult
- Calls Go to Voicemail, Insurance Refused Defect, Refurbished Phone Same Problem
- Different Prices Quoted for the Same SIM Card Within 20 Minutes
- Misleading Ad For iTunes Downloads At $12.95 A Year
- $200 Phone Rebate Not Received After 20 Weeks Despite Follow-Up
- Repeated Phone Crashes, Refused Comparable Replacement, Unlimited Plan Throttled
- Apex Digital Marketing Charged $9.99 on Bill Without Sign-Up
- Unauthorized $1662 Bank Withdrawal Left Family With $34
- Dropped Calls and Emergency Only Messages, Termination Fee Up to $400
- Home in Dead Zone, $200 Per Line Cancellation Fee Charged, No Supervisor
- Phones Opened in My Name While at Shelter, Over $900 Debt Billed
- Samsung S3 Preorder Denied, Then Phone Required Full Payment at Order