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Synchrony Reviews & Complaints
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REVIEWS & COMPLAINTS1,060on USAComplaints · none in last 3 yrs · latest 2017
WEBSITEsynchrony.com
HEADQUARTERSStamford, CT
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,060 historical complaints about Synchrony, published between 2001 and 2017. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Incorrect Balance Then $10 Phone Payment Fee and Late Fee Risk
- Late Fees After Moving, Promised Account Closure Not Honored
- Engagement Ring Financing Bills Never Arrived, Fees Added
- Account Details Given to Spouse Who Is Not Account Holder
- Interest Added After Customer Rep Gave Wrong Payoff Information
- Charged Full Year of Deferred Interest After Carpet Purchase
- Late Fees and Stop Payment Fee After Vet Balance Transfer
- Dentist Double Billing Error Grew to $2,200 Debt
- Same As Cash Plan Required Minimum Payment, Then Collection Calls
- Charged $3,000 for Dental Work Never Performed
- No Grace Period, Late Payment Fee, Interest Rate is Over Prime Plus
- Repossession Attempt on Motorcycle Despite Bankruptcy Reaffirmation
- No Grace Period After Due Date Moved From 20th to 3rd
- Statement Arrived After Due Date, Late Fee Waiver Refused
- Paid-Off Account Sent to Collections Over Disputed Late Fees
- Finance Charge on Purchases Under $300 Paid Before Due Date
- Best Buy Card Hit With $300 Deferred Interest After Promotion Ended
- Late Fees on Furniture Financing Despite Early Mailing
- Never Received Bills After Repeated Address Errors
- Billing Statement Listed Another Person's Name, Followed by Harassing Calls