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Synchrony Reviews & Complaints
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REVIEWS & COMPLAINTS1,060on USAComplaints · none in last 3 yrs · latest 2017
WEBSITEsynchrony.com
HEADQUARTERSStamford, CT
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,060 historical complaints about Synchrony, published between 2001 and 2017. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Fees and Penalties Kept Balance Above $2,000 After 15 Months of Payments
- Interest Raised to 29.97% and Account Closed After Rejecting New Terms
- Changing Due Dates, Slow Processing and Higher Interest Rates
- Collection Agency Called 21 Times in One Night, Abusive Language
- Late Fees Despite On-Time Payments, Harassment and Collections After Job Loss
- Refused $2,470.83 Payment and Threatened to Repossess RV
- Limit Cut From $5000 to $2300, Interest Raised to 25%
- Credit Limits Cut on Dillards and Home Depot Accounts, Harassing Calls
- Shortened 23-Day Billing Cycle and Higher Rate in Change of Terms
- Due Date Changed Without Notice, Late Fees Not Removed
- Hidden Fees, Rude Representatives and Hang-ups Over $731.83 Balance
- Added as Co-Signer on Dental Loan Without My Permission
- $39 Late Fees Every Month Even When Paying on Time
- Payments Never Reduce Balance Because of Late and Over-Limit Fees
- Unexplained Fees Added to Zero Interest Account, No Statements Sent
- Late Fees Charged Even Though Payments Were Made Early
- Unexplained Payment Adjustments and Collection Calls Seven Days a Week
- Promised No Interest for 18 Months, Then $1,700 Finance Charge
- Lied about settlement
- Payment Posted Early Against My Instructions, Caused Overdrafts