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Spirit Airlines Reviews & Complaints
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REVIEWS & COMPLAINTS213on USAComplaints · none in last 3 yrs · latest 2016
WEBSITEspirit.com
HEADQUARTERSDania Beach, FL
PROFILE CHECKED2026-11-02
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 213 historical complaints about Spirit Airlines, published between 2000 and 2016. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Staff Held Family in Baggage Line Until Flight Closed
- Overcharged for Missed Flight and Rep Refused Supervisor
- Charged for Flight After Exiting Booking Without Completing Purchase
- Baggage Limit to Peru Not Disclosed When Booking or Rescheduling
- Surprise Seat Charge Added After Payment Page
- Items Stolen From Checked Luggage After Delayed Delivery From Mexico Trip
- Membership Fee Charged Without Permission and No Way to Cancel
- Miles Redemption Requires 10,000 Despite 5,000 Advertised
- Club Membership Charged $39.95 Repeatedly and Hard to Cancel
- Flight Delayed Waiting for Maintenance Log Caused Missed Appointment
- Award Miles Expired After Airline Error Prevented Free Flight Booking
- Prepaid Fees, No Help With Changes and Rude Employees
- Cancelled Connection and Confusing Rebooking Through American Airlines
- Buy One Get One Voucher Never Sent and Company Denies Responsibility
- Promotional Discount Not Applied on Ticket for Grandmother's Funeral
- Only Nine Inches of Leg Room in Row 26
- Sent to Wrong Line and Charged More to Rebook at Fort Lauderdale
- No Customer Service Phone or Email for Club Cancellation Refund
- Luggage Missing After Flight and No Delivery Offered
- Promised Credit Card Discount Not Applied to Current Fare