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Spirit Airlines Reviews & Complaints
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REVIEWS & COMPLAINTS213on USAComplaints · none in last 3 yrs · latest 2016
WEBSITEspirit.com
HEADQUARTERSDania Beach, FL
PROFILE CHECKED2026-11-02
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 213 historical complaints about Spirit Airlines, published between 2000 and 2016. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Membership Charged After Cancellation Attempts and Credit Offered Only
- Re-enrolled in $9 Fare Club and Charged Without Notice
- Credit Card Charged $59.95 After Canceling $9 Club Membership
- Cancelled Flight With No Hotel Help and Two Day Wait
- Return Flight Canceled After Rescheduling Departure While Sick
- Fare Club Charged $100 Renewal and Refused Refund After Cancel
- Flight Dates Changed by a Day Ruining Dominican Republic Trip
- Bait and Switch Fares Rose From Under $65 to Over $500
- Baggage and Seat Fees and Three Hour Delay on Jamaica Trip
- Advertised $49 Fare Became $533 Bill Plus Credit Card Charge
- Lower Baggage Weight Limit and Extra Fees for Seats and Carry On
- Won Judgment Against Airline for Unused Tickets but Cannot Collect
- Coupon Code Fares Raised Then All Fares Jumped at Midnight
- Charged for $9 Fare Club Membership Never Authorized
- Midweek Lima Service Cut Left Volunteer Group Without Compensation
- Refunds and Name Changes Refused With Future Credit Only
- Phone Booking Fee and Fare Increase After Website Failed
- Refused to Put $9 Fare Club Membership in Son's Name
- Renewal Charged $39.95 for Membership With Refund Refused
- Browser Version Required to Book Online and Phone Booking Fee