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REVIEWS & COMPLAINTS1,271on USAComplaints · 1 in last 3 yrs
WEBSITEspservicing.com
HEADQUARTERSSalt Lake City, UT
PROFILE CHECKED2026-11-06
Reviews & Complaints on USAComplaints
1,271 complaints on USAComplaints, including 1 published in the last three years.
- Payments Not Posted, Foreclosure Started and Chapter 13 Filed to Save House
- No Notice of Loan Sale and 12 Missed Payments Claimed Despite Proof
- Payments Mailed on Time but Letters Say Payment Not Received or Posted
- Extra insurance charges, bogus late fees and house visits
- Payment Applied to One Loan, Forced Insurance Placed Twice and Credit Harmed
- Escrow overage not refunded and homeowners insurance lapsed
- Extra Payment and $150 Unexplained Fees Paid to Refinance Away From Servicer
- No Payment Notices Sent, Late Charges and Default Letter Fees Added
- Misapplied Payments, Bogus Fees and Foreclosure Claim of $5,706.34 Despite Proof
- Threatening letters, no mortgage history and hour-long hold times
- Told $18,000 Still Owed After $30,000 Lump Sum Payment
- Charged for Hazard Insurance After Proof of Coverage Faxed Twice and Mailed
- Billed $1,059.96 for 2001 hazard insurance in 2003
- Rude Representatives and No Payment Flexibility After Job Loss
- Payment Rose From $420.56 to Over $500 After Second Loan Was Sold
- Unfounded Charges and Late Fees With Conflicting Balance Answers From Representatives
- Name Dropped From Loan and Payment Applied to Unknown Escrow Account
- Unauthorized Withdrawal, Unposted Payments and Charges for Insurance Already Held
- Payoff Letter Delays and New Payoff Quote Refused Day Before Closing
- Foreclosure Notice Claims $2,553 Owed and Phone Calls Go Unanswered