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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Repairman Charged $65 After Plugging In Start Relay Part
- Water Heater Installed Without Paid Drain Pan, Contractor Unreachable
- Delivery and Installation of GE Cafe Appliances Rescheduled Repeatedly
- Mattress Delivery Repeatedly Rescheduled Over Two Weeks
- Patio Set Delivered Without Assembly and With Missing Table
- Washer Repair Appointment Rescheduled Eight Days Later Without Notice
- Water Heater Thermostat Repeatedly Failed, Miswired and Refund Not Sent
- Washer Dryer Combo Down Three Weeks After Failed Repair
- Washer Delivery Date Pushed Back and Refund Refused Until Delivery
- Gas Leak After Cooktop Knob Replacement and Five Day Wait
- Dishwasher Repair Appointment Missed After Two Week Wait
- Oven Window Out of Place and Representative Hung Up
- Mattress Return Fees Not Disclosed Despite 60 Day Guarantee
- Maintenance Agreement Check Could Not Be Scheduled Before Expiration
- Central Air Appointment Canceled Minutes Before Window Ended
- Poorly Installed Ductwork Keeps New Air Conditioner From Working
- Managers Swearing at Employees in Greendale Store
- Christmas Gift Order Never Arrived After Six Weeks of Emails
- Leaking Coil on Fourteen Month Old Kenmore System Not Covered
- Flooring Bulge Repair Promised but Never Scheduled