Independent profile — not affiliated with Sears
Sears Reviews & Complaints
← Back to the full Sears profile
REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Dryer Dropped From Extended Warranty Without Notice and $99 Service Charge
- Router and Router Table Refund Refused by Store
- Battery Check at Auto Center Skipped Cleaning and Felt Pads
- Advertised Flat Screen TV Was Standard Bubble Screen, No Follow-Up
- Dryer Vent Installed Below Grade Flooded Basement
- Former Technician Says Gas Appliance Repairs Done Without Training
- Water Heater Improperly Installed Burst and Damaged Condo
- Wrong TV Projection Tube Ordered, Missed Visits and Rude Technician
- Front End Work Failed and Wheel Nearly Came Off
- Heating and AC Repair Delayed for Weeks Under Extended Warranty
- Rebate of $79.99 Never Paid After Months of Promised Checks
- Refuses to Close Paid-Off Account Despite Repeated Requests
- Pro-Form Elliptical Trainer Repair Failed and Refund Refused
- Optical Could Not Refit Lenses, Outside Shop Did for $40
- Dresser Arrived Broken and Another Charge Required for Replacement
- Oil Change and Tire Rotation Paid for but Not Done
- Installation Rebate Rejected Over Deferred Payment on Bosch Dishwasher
- Kitchen Cabinet Contract Cancelled but Refund Check Took Two Months
- Craftsman Riding Mower Blades Keep Bending and Starter Will Not Engage
- Cabinet Refacing Sales Visit Used High Pressure Tactics and Competitor Bashing