Dear Sir/Madam:
On August 8, I purchased a 2003 Volkswagen Passat from Volkswagen Santa Monica financed by Drive Financial. For two years, I never was late with my payment, or at least, I thought it was the absolute fact. It was told to me at the outset that there was a ten day grace period, but I found out two years later it was ten days for them to collect hidden fees. If one missed the ten days, there would be two different fees applied to the balance. To pay the car off, it would be around 12,000, no discount for paying in full. They told me that I owed 15,000. I have had cars before this is not making any sense to me. My note is 375.00, and I have paid about 9,000 the last payment was about three or four months ago. During that time, my remaining balance was approximately 10,000 and trying to become current is difficult. It seems that only a minute amount goes toward the principal. I phoned the company and told them that I was voluntarily given the car to them. They told me that it takes 4 to 6 weeks to pick it up. It does not take that long to pick up a car. This company has billions in assest, and I can understand why. I hope that someone understand and take this case individually or class action, because there are others customers who has been ripped-off.
0 comments