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Santander Consumer USA
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COMPLAINTS735
VERIFIED PHONE888-222-4227
LAST CHECKED2026-09-28
Complaints & Reviews on USAComplaints
735 complaints on USAComplaints, including 1 published in the last three years.
- Credit never updated after repossession, then billed 11,000 dollars
- Repossessed and resold truck but never transferred the title
- A different representative each call, forcing me to repeat everything
- Harassed over a deceased father's lease and threatened with repossession
- Balance fell only from $23,000 to $21,379 after 18 months of payments
- No understandable English spoken
- Deferred two payments without permission and charged 23.99%
- Weekly payments not credited, then late fees and 29% interest
- Rude employees hung up after my $714 payment did not show
- Hidden loan acquisition fee and refused funding after car pickup
- Car repossessed without notice to the person who bought it
- Principal balance has not decreased after eighteen months of payments
- Secondary lenders charge thousands in fees on car loans
- Paid over 20000 dollars but the truck is not in my name
- Took my payment and still repossessed my car from the garage
- Refused to repossess my voluntarily surrendered car while fees accrue
- Two years of payments went to interest and calls were blocked
- Money taken from my account without permission
- Lost payments, misdirected title and rude customer service
- Demanded a second payment despite proof the mailed payment arrived