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McDonald's Reviews & Complaints
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REVIEWS & COMPLAINTS1,029on USAComplaints · 1 in last 3 yrs
WEBSITEmcdonalds.com
HEADQUARTERSChicago, IL
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
1,029 complaints on USAComplaints, including 1 published in the last three years.
- Charged for Oatmeal Instead of Dollar Menu Sausage McMuffin
- Sour tea served at breakfast not refrigerated overnight
- Large McFlurry unavailable and drive-through order handled poorly
- Customers crowd without pickup point or line rails at breakfast counter
- Counter staff cannot handle simple order changes without manager
- Lost wallet returned intact by store staff to German student
- Long wait and lukewarm egg McMuffin at White Bear Lake
- Police called on paying customers using free wifi
- 34 minute drive-through wait and told to park for more
- Large mocha frappe filled only to 16 ounces in 22 ounce cup
- Outstanding service, hot food and no waits at store 6904
- Cashier on cell phone and wrong sauce on chicken snack wraps
- Charged 49 cent drink upcharge for large coffee advertised at $1
- Watered down peppermint mocha coffee and unhappy cashier at store 6275
- Shamrock shake had a skin on top and thin consistency
- Drive-through staff stomped off and ignored missing Frappe order
- Charged $10.58 instead of $9.58 and wrong fry size
- Employee threw jelly packs at me while manager laughed
- Moldy bun on bacon Angus burger and only a refund offered
- Cashier refused service, 30 minute wait and rumors about me