Light in the Box

Complaints & Reviews on USAComplaints

USAComplaints currently maintains 48 historical complaints about Light in the Box, published between 2009 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• Light in the Box They are refusing to send me the return label even though it doesn't say anywhere 'non-refudndable'Published May 3, 2012 · Historical consumer allegation
• Product is misrepresented and return policy is a liePublished Apr 5, 2012 · Historical consumer allegation
• Consumer ReportPublished Mar 11, 2012 · Historical consumer allegation
• They billed my PayPal account an order that I did not authorizePublished Feb 2, 2012 · Historical consumer allegation
• Wire TransfePublished Nov 23, 2011 · Historical consumer allegation
• Rip offPublished Oct 30, 2011 · Historical consumer allegation
• Consumer ReportPublished Oct 20, 2011 · Historical consumer allegation
• Jin Wei, Customer Relationship Manager TOTAL SCAM: BAIT AND SWITCH, NO CUSTOMER NUMBER TO CONTACT!Published Oct 4, 2011 · Historical consumer allegation
• Scam artists overcharging for poor products and broken itemsPublished Aug 11, 2011 · Historical consumer allegation
• No phione number to call the mdirectPublished Jul 27, 2011 · Historical consumer allegation
• Lightinthebox.com Do not buy anything from LightintheBox.comPublished Jul 12, 2011 · Historical consumer allegation
• No customer service phone numbers, will not accept returns, delivery times are erroneousPublished Jun 8, 2011 · Historical consumer allegation
• Lightinthebox.com Scam - Defective Dress SuzhouPublished May 17, 2011 · Historical consumer allegation
• Sent me wrong product, no refund and deleted my accountPublished May 12, 2011 · Historical consumer allegation
• Refuse de me donner la demarche a suivre pour un retour de marchandisePublished May 1, 2011 · Historical consumer allegation
• Light in the box, lightinthebox Deceptive Business PracticesPublished Apr 7, 2011 · Historical consumer allegation
• Refused to replace defective bath shower and faucet partsPublished Mar 19, 2011 · Historical consumer allegation
• Email for Returns Didn't WorkPublished Dec 18, 2010 · Historical consumer allegation
• Ripoff Products and Shady business practicesPublished Oct 6, 2010 · Historical consumer allegation
• Wrong items sent and other items were "knock-offs", won't honor return or refund BeijingPublished Jul 29, 2010 · Historical consumer allegation