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Liberty Mutual Reviews & Complaints
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REVIEWS & COMPLAINTS93on USAComplaints · none in last 3 yrs · latest 2013
PHONE1-800-290-8206Customer service
WEBSITElibertymutual.com
HEADQUARTERSBoston, MA
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 93 historical complaints about Liberty Mutual, published between 2000 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Refused $600 claim despite abundant proof of food poisoning
- Quoted rate doubled after sales rep error on application
- Car total loss still unpaid two months after accident
- Homeowner policy cancelled after one month over wrong claims history
- Bad faith claim handling cited under Massachusetts law
- Disability claim portion denied despite Social Security approval
- Disputed fault and refusal to pay for vehicle damage
- Home fire claim unpaid, owed over $14,000 in living expenses
- Adjuster accused family of arson after total loss house fire
- Insurer blames me for crash caused by speeding driver
- Insurer lied, refused parts of claim after total loss accident
- Unethical business practices by top executives
- No response on claim for home fire caused by water heater