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LA Fitness Reviews & Complaints
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REVIEWS & COMPLAINTS513on USAComplaints · none in last 3 yrs · latest 2013
WEBSITElafitness.com
HEADQUARTERSIrvine, CA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 513 historical complaints about LA Fitness, published between 2000 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Wallet Stolen From Cut Lock and Staff Say Cameras Are Not Used
- Training Contract Sold as Cancellable, Then Cancellation Requests Went Unanswered
- Personal Trainer Stopped Turning Up After Paid Sessions, Club Denied Responsibility
- Membership Not Frozen During Military Deployment, Charges Continued for Months
- Trainers Hoarding Weights, Unracked Dumbbells and Mats Blocking Stairwell
- Cancellation by Phone Never Recorded, Over $600 Billed for 20 Months
- $1600 Stolen From Locker and Staff Refused to Review Camera Video
- Online Cancellation Form Would Not Download, Billed Four More Months
- Former Trainer Assistant Manager Describes Pressure to Sell Training
- Unknown Person Added to Account and Linked to Bank Charges
- Charged $305 After Signing Yearlong Training Contract at $117 Monthly
- Cancellation Refused After Move for Father's Illness Despite FedEx Notice
- Billed Three Extra Months After Gym Staff Promised Cancellation
- Payment Charged to Wrong Card Repeatedly, Nearly $200 in Overdraft Fees
- Charged $5 NSF Fee on Expired Card After New Card Updated
- Told Cancellation Needs Month and 20 Days Notice, Not 20 Days
- Manager Refused Proper Payment Receipt Needed for Reimbursement
- Training Overcharged Over $2000 Through Employee Mistakes and Broken Promises
- Prepaid $20 Juice Bar Credit Lost When Franchise Closed, No Refund
- Trainer Would Not Spot Weights for Five Minutes While Another Club Did