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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Two fraudulent $850 checks received for item sold on Craigslist
- Refused NSF fee refund after debit card misuse, while others get reversals
- Merchant sent used batteries and card issuer refused to dispute
- Overdraft fees of $1200 after debit payments reversed and reapplied
- Paid $395 non-refundable application fee, then loan was not processed
- Voluntary repossession on credit report despite returning lease on time
- Bank rep made wire transfer error costing $4,700
- Collection calls continue after filing hardship deferral for disability
- Finance charge billed after credit card payoff and refused waiver
- Teller quoted wrong card payment amount, then next month owed $300
- Slammed with interest charges and late fees for paying early
- Seven years of wrong balloon payment and credit reporting errors on auto loan
- Opted out of interest rate increase but was charged it anyway
- Earnest money kept after foreclosure home purchase fell through
- Charged $600 early paydown fee on inherited Up Front Rewards account
- Mortgage payment being placed in suspense
- 0% balance transfer offer lasted only three months, then 23.24% rate
- Charged almost $400 in finance charges for one day late payment
- Denied identity theft claim after $2,500 taken from account
- Misapplied deposits, bogus NSF fees and late charges on mortgage