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First American Home Warranty Reviews & Complaints
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REVIEWS & COMPLAINTS239on USAComplaints · none in last 3 yrs · latest 2012
WEBSITEhomewarranty.firstam.com
HEADQUARTERSWest Hills, CA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 239 historical complaints about First American Home Warranty, published between 2000 and 2012. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Two months without AC, part ordering delays and extra uncovered costs
- Broken AC for 13 days, contractor dispute and repeated unreturned calls
- Second AC failure in two months with no timely service
- Months of delayed plumbing and electrical repairs and unreliable contractors in Houston
- Recommended contractor gave no service and customer service hung up
- Technicians say repairs are not covered but still collect $55 fee
- A month without air conditioning, $300 disposal fee and long hold times
- Water leak through ceiling unrepaired after a month and 20 calls
- Cancellation faxed but monthly payments still withdrawn from my account
- Billed for previous owner's claim after owning home two weeks
- Three weeks waiting for air conditioner compressor repair, technician no-show
- Furnace Repair Claim Unpaid for Months and Reimbursement Capped at $125
- Premiums Raised While Technicians Collected Fees Without Doing Any Work
- Water Heater and A/C Service Delays and Call to File BBB Complaints
- Former Employee Describes Cheap Contractors and Inferior Replacement Appliances
- Plumbing Claims Needed Four Trips and Technician Wanted to Remove Fire Wall
- Repair Claims Denied as Not Covered and Cancellation Ignored
- Microwave Parts Called Hard to Find but Located Online for Under $110
- Dishwasher Motor Repair Promised in Two Days Still Unfixed After Three Weeks
- Furnace Will Not Reach Set Temperature After Plumber Repair, 52 Degrees Inside