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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Early Termination Charge of $204.57 After Cancelling Free Trial
- $200 Deposit Taken, Installation Removed, Refund Never Returned
- Took $366 From Checking Account in Three Months, Alleges Fraud
- Early Cancellation Fee Charged Within Three Day Grace Period
- Fewer Channels Each Month and No Bills or Statements Sent
- Poor Installation, Hole in Roof and 12 Calls to Support
- Overcharges and Lies About Promotions, Never Going Back
- Account Debited $124 Without Authorization After Late Payment
- Cancellation Fee Charged Despite Never Having Service at New Home
- Free DVD Player Denied After 75 Days Due to Retailer
- Told 30-Day No-Penalty Cancellation, Then Charged $150 Penalty
- Charged $99 DVR Upgrade After Choosing HD as Free Promotion
- Wrong Second HD Receiver and $235.92 Charge Not Refundable
- Billed After Disconnecting Because Cancel Status Never Changed
- Replacement Box Treated as Lease, Contract Extended 2 Years
- Missed Installation Appointments After Costco Kiosk Contract
- Early Termination Charge Sent to Collections, Hurt My Job Chance
- Bills Over $120, Not $49, and Missing DVD Player Voucher
- Missed Installation Appointments and Earlier Roof Damage
- Surprise Final Charges After Contract Ended and Switch to Cable