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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Early Cancellation Fee of $162.50 After Six Technician Visits
- Billed Three Times for One Pay Per View Movie Watched
- Formal Notice Disputing Early Termination Fee and Harassing Calls
- Missed Appointment, Late $100 Check and $99 DVR Charge
- Constant Signal Loss and Cancellation Fee After 10 Years
- Free HDTV Upgrade Became $339 Charge, Then $417 Bill
- Contract Extended Six Months After Utah Move, Rep Hung Up
- Cancellation Fee of Nearly $300 After Moving to Florida
- Told to Upgrade DVR With Two Year Contract, Feature Unavailable
- 5 Hour Install, No Satellite Signal and $420 Cancellation Fee
- Monthly Bill of $150 to $200 Instead of Expected $65
- Signal Problems, $80 Service Call and Cancellation Fee Warning
- Contract Extended Two Years by Fine Print in Work Authorization
- Three Charges After Cancelling in First Week, Then Collections
- Smoking Receivers and an Unauthorized $564 Early Termination Fee
- Unauthorized $350 Bank Debit and Half the Channels Missing
- Outage Since Feb 11, No Proof of Contract or Waiver
- Billed Ten Months After Cancelling, $1,305.20 Refund Denied
- Disconnect Fee of $112 Versus $15 Stated on Paper
- Former Employee on Hidden Fees, Policy Changes and HD Pricing