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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Failed HD Installation Followed by $528.61 Early Termination Fee
- Alaska Customer Charged for HD Channels Not Receivable
- Six Months of Poor Reception, Free DVR Cost $99
- Free HBO Promise, Check Delayed 5 Months, Then 2-Year Contract
- HD Service Not as Advertised and $380 Cancellation Quote
- Signal Lost in Small Clouds and $75 Technician Visit Fee
- Advertised $29.95 Monthly Rate Became $69.95 After Hidden Fees
- Billed for Pay-Per-View Adult Movies Never Ordered
- Credit Card Reversal Dispute Led to Service Termination
- Hidden $6.99 DVR Charge After HD Upgrade Bought at Costco
- Parents Told to Pay 17 More Months After Signing Paperwork
- Muddy Installers, $487.81 Bank Debit and Endless Call Transfers
- Installer No-Show, Wrong Equipment and Missing Local Channels
- Account Changed Without Permission, Bank Debited After Canceling
- Billed About $500 for Equipment Lost in Home Fire
- Cancellation Penalty, Missing Refund and Equipment Dispute
- Antenna Wires Ripped Out, 29.95 Charged for Local Channels
- AAA Magazine Ad Promised $10 Monthly Credit, New Customers Only
- Bank Charged 474.25 for 14 Movie Purchases and Termination Fee
- Free Portable DVD Player Never Received, Coupon Book Sent