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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Installers Never Showed Up and Order Not Cancelled as Requested
- Told Service Was Cancelled, Then $75 Termination Fee Charged
- Late Fee After Card Update and Unordered $5.99 Protection Plan
- $75 Early Termination Fee and Collection Calls After Cancelling
- Four Repairmen Failed to Fix HD, Then $263 Cancel Fee
- Charged After Cancelling Service With Zero Balance Confirmed
- Sports Bar Charged $673.26 Plus Broken Free Installation Promise
- Code 771 Lost Signal, No Repair, $186 Cancellation Fee
- Billed $300 for a Returned DVR and $300 for Cancelling
- Undisclosed Two-Year Contract and Equipment Lease Before Install
- Bank Account Debited $257 After Cancelling Without a Contract
- Unclear Satellite Picture and Week-Long Wait for Repair Visit
- Extra $4.99 Receiver Fee and $10 Credit Instead of $20
- $1,070 Taken From Bank Account After Cancelling Service
- Only Seven Days to Return Receivers After Cancelling Service
- Service Never Worked for Seven Days, Then $475 Withdrawn
- Debit of $266.54 Without Consent Caused Six NSF Fees
- Surprise NFL Sunday Ticket Renewal and Two-Year Recorder Lock-In
- Service Cancelled Hours After Install Yet Billed Jan and Feb
- Billed for a Month Without Service After Moving to CA