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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Refused Credit for Unused PPV Sports Packages, $1100 Bill
- Technician No-Show After Protection Plan, Offered Saturday Slot
- Unauthorized $75 Debit Card Charge After Switching to Cable
- Advertised $129 Portable DVD Player Gift Never Received
- Never Told About 2-Year Contract, Then $225 Taken From Account
- Debited $415 From Bank Account After Quoted $212 Final Bill
- Sales Call Upgrade Led to $4000 Charge on American Express
- Credit Card Charged After Cancelling and Moving Out of State
- Dish Aimed at Two Trees Lost Signal, Then Warranty Upsell
- Unhonored Incentives, $62 Overcharge and Forced $230 Payment
- Promised HD Channels Unavailable in Area, $79 Repair Fee Demanded
- Channel Missing from Package, Sports Pack Upgrade Disputed
- Service Shut Off, $623 Taken When Only $96 Owed
- Sloppy Install: Exposed Cables, Mud, Dust and Failed Receiver
- Late Refunds and Old UFC Fight Charge Sent to Collections
- Broken Box Replacement Costs $20 Shipping After 10 Years
- Charged Double the Quoted Price, Never Told of Two-Year Contract
- Trees Block Satellite Signal, Yet Cancellation Fee Still Charged
- MLB Extra Innings Billed Two Years Running After Cancelling
- Told Move Reset Two Year Contract, Then Charged on Cancelling