Independent profile — not affiliated with DIRECTV
DIRECTV Reviews & Complaints
← Back to the full DIRECTV profile
REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Promised Free Movie Channels for a Year, Billed $103 Monthly
- Extra $150 Fees on HD Upgrade, Support Hard to Reach
- Billed $34.99 Instead of Quoted $29.99 for 150 Channels
- Early Cancellation Fee After Replacement Box Extended Contract
- Facing $388 Disconnect Fee Before Moving to Apartment
- Complaints Filed With BBB and FCC, Class Action Urged
- Unreliable Programming After Florida Move, Cancellation Fee
- Cut Down Tree but HD Still Failed, Stuck in Contract
- Billed $420 for Two-Year Agreement Never Disclosed
- Contract Extended 18 Months After Free Receiver Reactivation
- Billed $350 After Cancelling Service in Three Days
- Free DVD Player Form Arrived After Promotion Deadline
- Cordless Drill Missing After Install, Told to File Police Report
- Charged $519 for Unreturned Equipment After Returning It
- Service Restarted Without Consent After Suspension, Payment Due
- Set Up Without Agreement or Signature, Told Contract Applies
- $332.60 Early Disconnect Bill After Parents Switched Providers
- Billed $19.75 Monthly for MLS Package I Asked to Remove
- Free DVD Player and 1-Year Protection Plan Offers Not Honored
- Cancelled in 3 Weeks, Told $20 Fee, Billed Over $320