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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Daily Calls Over Late Bill, Service Not Restored After Payment
- Quoted 44.98 a Month but Billed 545.92 After Cancelling
- Final Payment Posted to Aunt's Account, Causing Overdraft
- Deal for 39.99 Promised, Bill Always Comes to 60.00
- Months of Calls Over $475 Billing, Then Allied Interstate Hired
- Promised $39.99 Monthly Offer, Then Asked to Pay $59.99
- MLB Extra Innings Renewed Without Consent, Credit Never Applied
- One Year Contract Became Two Years, Then Cancellation Charge
- Customer Says Read the Agreement Before Blaming the Provider
- Billing Errors, Payment Credited to Wrong Account, Shutoff Threat
- Flickering Picture on Most Channels, New Receivers Did Not Help
- Sports Package Removal Ignored, Bill Sent to Collections
- Rep's Nine Month Discount Not Honored, $1200 Cancellation Fee
- Three Day Law Refund Promised, Then Equipment Charge Appeared
- Promised $50 Friend Credit Missing, First Bill Too High
- Nine Month Promo Ended at Four Months, $399.95 Charge
- Service Terminated After Credits for HD Reception Issues
- Promised Promo Rate Ignored, Rep Refused to Pull Recordings
- Popular Channels Became Pay-Only, Then Collections Call
- 9 Months of Bad Reception, Asked $99 for Free DVR