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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Unauthorized $873 Checkcard Withdrawal and Refund Never Filed
- Final Bill Over $600 After Moving Out and Notifying Them
- Promised $77.11 Refund Check Came Back as Only $2.11
- Charged $268 Termination Fee After Twelve Month Term Ended
- HD 20 Receiver Kept Locking Up Despite Many Technician Visits
- Collections After Cancelling Service in February, Emails Ignored
- Six Receivers and Repeated July Outages, Cancellation Fee Threat
- Wrong Package Billed and $360 Cancellation Fee After Trial
- Billed $50 Not $29.99, Then Hit With $359 Termination Fee
- Four Missed Installations and Promised Credits Not Honored
- Four Installers, Two Wrong Addresses After Move and HD Upgrade
- Promised Free Replacement Receiver, Then Billed Termination Fee
- Told We Owe $400 Cancellation Fee After a Receiver Upgrade
- Customer Cites Thousands of BBB Complaints Despite JD Power Award
- Replacement Receiver Restarted 18-Month Term, $525 Balance Billed
- Account Disconnected, Unlabeled Boxes Arrived, $600.48 Withdrawn
- $300 Taken From Bank Account With No Bill After Move
- Over $1000 in Pay-Per-View Adult Movie Orders We Never Made
- $480 Early Cancellation Fee Taken After Moving and Transferring
- Unauthorized Pay-Per-View Wrestling Order Billed $54.95 by Phone