Independent profile — not affiliated with DIRECTV
DIRECTV Reviews & Complaints
← Back to the full DIRECTV profile
REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Refund of $58.66 Still Unpaid After Four Months
- Mailer Promised Reduced Rate but First Bill Was Full Price
- Unauthorized $585 Bank Withdrawal and Threats From Installer
- Hidden Cancellation Fees and Misleading HD Channel Advertising
- Unauthorized $137.93 Bank Draft After Closing Account in Move
- $440 Early Cancellation Fee After Two Months of HR21 Problems
- Collections Notice for $206 in Movies I Never Ordered
- Suspended Service Extension Refused, Then Billed for July
- Days-Long TV Outages and Billing for Service Not Available
- Adult Movie Charges, Receiver Fee Dispute, Then Collections
- Qwest Error Canceled TV Account, Now Early Cancellation Fee
- HD Channels Lost After Storm, $79.95 Fee Quoted to Restore
- Two-Month Installation Delay and $200 Early Termination Fee
- Extra Receiver Charges and $75 Service Calls in Fine Print
- Charged $60 for HD Access Promised Free for 12 Months
- $487 Early Cancellation Fee After Cancelling Within 12 Days
- Undisclosed Monthly Fees Added After NFL Package Upgrade
- Unauthorized $188 Withdrawal at 11:30 PM, No Resolution Given
- Credit Balance Notice, Then $175 Charge and Past Due Notice
- Two Missed Installation Appointments and Locked Warehouse Excuse