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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Billed $42 for Adult Movies Never Ordered After Cancelling
- Quick, Courteous Customer Service and Great Picture Quality
- Stored Card Charged Without Notice and $180 Termination Fee
- Five Days Without Satellite TV During Tropical Storm Faye
- Refund Check Voided After 90 Days, Offered Only Account Credit
- Charged $500 Early Disconnection Fee After Moving States
- $280 Termination Fee After Pausing Service for Four Months
- Paying Monthly Rental Fee on Purchased Converter Boxes
- Locals Unavailable, Then $400 Cancellation Fee and Credit Report
- Installation Failed, Then Early Termination Fee After 24 Hours
- Six Technician Repairs in Thirteen Months, Fee to Cancel
- Unable to Enter Coupon Rebate, Keeps Getting Error Messages
- Collections for $214.12 After Cancelling Over Failing DVRs
- Installation Date Changed After 89 Minute Order Call
- $214.50 DVR Charge Taken Without Refund, Free Channels Missing
- 16 Pay-Per-View Adult Charges Totaling $174.84 Never Ordered
- Termination Call Not on Record, Charged $16 for Nine Days
- Deposit Not Refunded and Surprise Two-Year Commitment After Move
- Five Calls in Two Weeks Over Billing and Missing Channels
- Bought Own Receiver to Avoid Contract, Then Got Two-Year Term