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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Package Changed Without Consent, Only Partial Refund Offered
- Rebates Denied, Changing Bills and No Service After Gustav
- Cancelled Twice but Still Billed $79, Plus Receiver Lease Fees
- Disconnected After Disputing a Claimed New Two-Year Contract
- Seven Technician Visits Since July 17, Fee Blocks Cancelling
- Shut Off 80-Year-Old Mom's TV Over Pay-Per-View Bill From 1995
- Installer Drilled Through Walls, Set Pole Over Gas Line
- Installer Could Not Do Commercial Job, Then Missed Tuesday Visit
- Third TiVo Brought Monthly Rental Fee and Reset Contract Date
- $300 Cancellation Fee, Retention Offers Only Came at Cancelling
- Cancellation Only Allowed in 24 Hours, Two-Year Fee Over $400
- Tech No-Show, Then Told Free Receiver Meant New 2-Year Contract
- Rude Representatives, Conflicting Billing Answers, No Supervisor
- Weeks of Delays for Service Call After Trees Blocked Signal
- Told I Could Keep DVR After Contract, Equipment Demanded Back
- Girlfriend's Account Debited Before Recovery Kit Arrived
- Installer Placed Satellite Dish Facing My Window, Ignored Rules
- Card Kept on File After Disconnecting, Two Payments Failed
- Six Day Wait for Emergency Repair After Cutting Neighbor's Line
- $807.76 Withdrawn From Account, Refund Promised Days Later