Independent profile — not affiliated with DIRECTV
DIRECTV Reviews & Complaints
← Back to the full DIRECTV profile
REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- $360 Early Cancellation Fee After Replaced DVR Reset Commitment
- Cancelled Service Restarted and Billed Without Our Knowledge
- Dish Removed by Roofers, Then Billed $388 After Cancelling
- Rude Sales Rep Hung Up and Supervisor Request Went Nowhere
- Months of No Reception and Lawsuit Threats if Cancelled
- Closed Account in Three Days, Sent to Two Collection Agencies
- $200 Deposit Never Returned, Wrong Box, Contract Length Dispute
- HD Box Wired Wrong and Conflicting Service Call Instructions
- Landlord Warning: Dish Left on Roof After Tenant Cancelled
- Replacement Box Restarted Contract, Then $438.10 Disconnect Fee
- NFL Sunday Ticket Costs $300 With No Cancellation or Refund
- First Bill 153.00 Instead of 39.00, Then 656.00 Charged
- Over $300 Disconnect Fee After HD Upgrade to Restore Service
- Unexpected $300 Early Cancellation Fee Hidden in Small Print
- $659.69 Taken From My Account After Dad Cancelled Service
- HD and Sports Channels Missing, Told Extra Monthly Fee Required
- Quoted $79 Monthly, Then Told Package Outdated, Price $99
- Firmware Update and Poor HD Install Ended Three-Year Service
- Incomplete HD DVR Installation, Then $1283 Cancellation Charge
- Charged $5 Late Fee, Final Bill Mailed Next Business Day