Independent profile. Not owned, sponsored or endorsed by DIRECTV.
DIRECTV Reviews & Complaints
← Back to the full DIRECTV profile
REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Service Died Hours After Install, Then $341.38 Cancellation Fee
- Quoted $39.99 Monthly Price, Bill Shows $57.99 and Rebate Missing
- Billed for Months After Canceling, Confirmation Email Never Sent
- Credit Balance Refund Still Not Received After Eight Weeks
- $518 Unauthorized Checking Charge After Cancelling Service Early
- Early Cancellation Fee After Added Receiver Restarted Contract
- $581 Withdrawn From Bank Account, Overdraft Fees After Switching
- Over $500 Taken From Checking Account Two Days After Cancelling
- Promised Second HD Receiver and $23 Rebate, Offered $18 Instead
- Bundle Discount Removed After One Month, $20 Monthly Exit Charge
- Hidden Rebate Requirement, $5.99 Receiver Fee, $50 Service Call
- Receivers Sold on eBay Claimed by Company, Contract Extended
- Charged for Equipment After Botched Free Move Installation
- $440 Early Cancellation Fee After Constant Satellite Signal Loss
- Bank Account Debited Above Quoted Price, Rebate Not Processed
- Rebate Never Paid and Verbal Cancellation Agreement Ignored
- $49.99 Service Call Fee for Freezing and Pixelated Channels
- Free Portable DVD Offered at Sign-Up Over a Year Ago
- Free Movie Coupon Refused After Closing Account, Rep Hung Up
- One-Year Contract Signed, Then Told 18 Months and Charged $80