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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Installer Left With Second TV Not Working, Faulty Equipment
- Two-Week Wait to Realign Satellite Dish After Chimney Damage
- $140 Fee for Unspoken Two-Year Commitment on HD Receiver
- Temporary Suspension Left $212 Charge After Promised Removal
- Filing a Consumer Complaint Over Receiver Lease Fees
- Bank Account Debited $58.85 Despite One-Time Payment Only
- Billed $377.17 Early Termination Fee After 2-Year Commitment
- Rebate Form Never Arrived and Only Partial Credits Offered
- Faulty Equipment, Extra $200 Repair and 24-Hour Cancellation
- Refer-a-Friend Rebate Denied, $21.50 Equipment Fee Debited
- $200 Deposit Became a Fee, $76 Charge Not Refunded
- Promised Price Never Applied, Then Cancellation Bill Debited
- Extra Year Added Without Consent After Upgrading to a DVR
- Free Annual Dish Move Promised but $50 Fee Quoted
- Double Billing Every Month and $400 Fee to Disconnect
- Unauthorized $340 Early Termination Fee Taken From Bank Account
- Extra $69 Fee Per Room After Promised Free Four-Room Installation
- Promised Price Match Never Delivered, Then $300 Cancellation Fee
- Rebate Never Explained and Bill Higher Than Contract Price
- $547 Debited From Bank After Dispute Over Bills and Boxes