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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Billed About 30 Months After Disconnect, Offered 60 Days Credit
- Repair Visit Never Arrived, Then Early Termination Fee Charged
- Third Receiver Died, Protection Plan Replacement Delayed
- New Two-Year Contract After Box Swap, $395 Cancellation Fee
- Customers Held to Contract Terms They Never Signed or Saw
- $334 Credit Still Not Refunded After Returning Equipment
- $460 Early Cancellation Fee Charged for DVR Never Activated
- Extra Charges After Account Closed and Possible Mix-Up
- $69.95 Install Fee for Third Room Despite Sales Promise
- TV and Receiver Dead After Install, Damage Claim Denied
- Harassing Calls and Mailings Continue Ten Years After Cancelling Service
- Credit Turned Into Bills and Collections After Moving
- $350 Penalty for Two-Year Commitment Never Agreed To
- Defective HR-21 Replacement Led to $440.48 Termination Fee
- Rebate Deadline and Added Protection Plan Raised HD-DVR Bill
- Held to 18-Month Contract After Installer Showed Up for U-verse
- Hung Up On Twice Over Auto-Renewed $465 Football Package
- No Refund for Months Charged on Service Never Installed
- Free Upgrade Offer Later Denied After Winter Weather Delay
- Signal Lost Within Two Months, Six-Day Wait for Repair