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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Rebate Requirement Never Disclosed, Bill $95.92 Instead of Quote
- Harassing Calls and Unauthorized $16.98 Charge After Cancelling
- $300 Early Termination Fee Debited After Cancelling
- Rude Service, Unreliable Signal and Pointless Service Call Fees
- Promised $24.99 Autopay Price but Debited $58.98 Every Month
- $395 Cancellation Fee After No Line of Sight Confirmed
- No HD Channels for Four Months and Mail-In Rebate Denied
- Contract Extended to 30 Months After AAA Offer Signup
- Missed Rebate by Five Days, Told Exit Costs $450
- Referral Rebates Vanished After Setting Up Dad's Service
- HD Box Upgrade Added Two Years and a $420 Fee
- Unauthorized Debit for Disputed $172 Receiver Caused Overdraft
- Quoted 19.95 Monthly Now Billed 32.57, With More Increases Ahead
- Billed $52 a Month After Ad Promised $32 Rate
- Unpaid $200 Rebate, Outages, Then Collection After Return
- Receiver Lease Two-Year Commitment Not Mentioned by Store Staff
- Lost $300 Deposit After Being Held Liable for Relative's Debt
- Over $1200 Withdrawn From Bank Account After Service Cancelled
- $300 Cancellation Fee Despite Refund Owed for Lost HD Service
- Arabic Channels Dropped After Signing a Two-Year Contract