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REVIEWS & COMPLAINTS1,313on USAComplaints · 1 in last 3 yrs
WEBSITEdell.com
HEADQUARTERSRound Rock, TX
PROFILE CHECKED2026-11-06
Reviews & Complaints on USAComplaints
1,313 complaints on USAComplaints, including 1 published in the last three years.
- Wrong operating system and bad drivers on Latitude E6520
- Horrible Customer Service
- Consumer Report
- Laptop lost in repair shipping and no resolution after weeks
- $2500 laptop crashes after two years, Replaced motherboard with Known Defected motherboard 4 times, Replaced with a $600 dollar computer with Power problems
- Pathetic customer service experience after buying a laptop
- Seven hours of phone transfers and no way to reach corporate
- Consumer Report
- Collections call over a $2187.45 charge never made
- Trying to get New XPS 8500 - XPS 8500 — Customer Service for delivery. Customer Care. Lol
- Customer "Care" - Delivery
- Vostro 3550 cannot install Linux unlike the Vostro 3500
- Studio laptop will not boot when plugged into power
- Poor support and slow cheap product, buyer says do not buy
- Customer lease services
- Transferred five times while trying to use a gift certificate
- Ordered 60-inch television swapped for a 43-inch plasma
- Laptop returned after repair was a different refurbished unit
- Pickup by relative refused, no online payments, and constant calls
- Laptop motherboard failed three times and escalation call never came