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REVIEWS & COMPLAINTS1,313on USAComplaints · 1 in last 3 yrs
WEBSITEdell.com
HEADQUARTERSRound Rock, TX
PROFILE CHECKED2026-11-06
Reviews & Complaints on USAComplaints
1,313 complaints on USAComplaints, including 1 published in the last three years.
- Promised $75 Dell Dollars with warranty purchase never honored
- Inspiron 1420 failed within eight months, drive replaced and overheating
- Return refused as day 22 despite DHL shipping date, calls disconnected
- Fraud and scam
- Tech support called customer a liar and refused customer relations
- Computer unfixed after six months, only advice to reboot
- Two months without help after modem fix, printer drivers missing
- Terrible experience
- Battery stopped charging after warranty year, no response from support
- Software promised in order never delivered with laptop
- Mouse issue turned into corrupted computer after long tech support
- Consumer rip off
- Promised $50 gift certificate never received after 20 weeks
- Non-refundable $49 support fee and second charge demanded for software help
- Price dropped $300 after purchase and adjustment refused
- Impossible to contact for returns, no mailing address given
- Collections for five years after laptop paid in full by phone
- No restore disks; Geek Squad wants $169 for restore instructions
- Hard drive failed in under two years, 17 hours on support calls
- No replacement parts!