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REVIEWS & COMPLAINTS1,313on USAComplaints · 1 in last 3 yrs
WEBSITEdell.com
HEADQUARTERSRound Rock, TX
PROFILE CHECKED2026-11-06
Reviews & Complaints on USAComplaints
1,313 complaints on USAComplaints, including 1 published in the last three years.
- AC adapter overheating again, warranty refused unless customer pays $49
- Monitor would not work and repeated 800 number transfers and disconnections
- XPS M1330 LCD replaced twice, now motherboard fails, exchange refused
- New monitor would not turn on and support demanded a customer number
- Outsourced support, wrong antivirus version sold, refusal after 21 days
- Bad service
- Defective computer unrepaired after one year, refurbished replacement offered
- Wrong AC adapter shipped and replacement delayed over a week
- Overcharged
- Lost payment, unordered extended warranty on bill, tech service no help
- My recent experience with
- Laptop missing promised features, trial-only software, ignored mailing opt-out
- Inspiron E1705 overheated and died, repair refused as out of warranty
- Replacement drives delayed for weeks and ownership transfer took a month
- Awful service
- Poor quality product. Worthless "extended warranty" florida
- Browser favorites redirected to unrelated commercial sites
- Replacement screen kit shipped by DHL instead of requested UPS
- Replacement computer promised since August never delivered, repeated hang-ups
- Support drivers crashed computer, data lost, charged to recover