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REVIEWS & COMPLAINTS1,313on USAComplaints · 1 in last 3 yrs
WEBSITEdell.com
HEADQUARTERSRound Rock, TX
PROFILE CHECKED2026-11-06
Reviews & Complaints on USAComplaints
1,313 complaints on USAComplaints, including 1 published in the last three years.
- Scam, unauthorized charges to credit card
- Studio 17 laptop will not boot unless unplugged
- Agent demanded support contract and manager installed unwanted software
- Dissatisfaction
- Failure to maintain warranty, lieing, deceitful practices
- Laptop and printer problems, support call lasted over two hours
- Promised $50 shopping credit never arrived after Lowe's purchase
- Thorough follow-up and on-site part repair under standard warranty
- Bought a certified refurbished laptop that was dragged through the mud
- On hold 45 minutes, transferred nine times, order never placed
- Items promised at no charge were billed, plus deferred interest
- Laptop crashed and technician left software installation to me
- Inspiron 580s display driver failure and computer not starting
- No repair parts available
- Maintenance Agreement Breach
- Refurbished replacement laptop with unclear warranty and voicemail runaround
- Vista upgrade and failing printers after advertised computer deal
- Poor customer service
- Laptop returned from motherboard replacement will not boot
- Studio laptops broke repeatedly, offered refurbished replacement