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REVIEWS & COMPLAINTS1,313on USAComplaints · 1 in last 3 yrs
WEBSITEdell.com
HEADQUARTERSRound Rock, TX
PROFILE CHECKED2026-11-06
Reviews & Complaints on USAComplaints
1,313 complaints on USAComplaints, including 1 published in the last three years.
- XPS M1530 parts replaced more than five times, ongoing faults
- Consumer Report
- Frequent laptop repairs and pushy sales of unlimited tech support
- Refuse to send guide manual
- Bait and Switch
- Consumer Report
- TV promised before December 30 never delivered but charged
- Warranty support demanded $130 for hard drive fix
- Warranty quote of $109 changed to $168 after hours of transfers
- Inspiron One shipped with 500GB drive instead of ordered 1TB
- Worst Customer service
- Lemon XPS laptop offered only a refurbished replacement
- HACKED my computer for not subscribing to there service
- Mini 1012 screen failed after 15 months, repair quoted at $159
- Desktop failed after purchase, warranty and return policy misrepresented
- Repeated laptop failures fixed only after Better Business Bureau reports
- Consumer Report
- Told to pay for warranty service on three-month-old laptop
- Computer delivery date pushed back, only cancellation offered
- Backup service failed to restore 1801 files after virus