Independent profile — not affiliated with Conn's
Conn's Reviews & Complaints
← Back to the full Conn's profile
REVIEWS & COMPLAINTS296on USAComplaints · none in last 3 yrs · latest 2014
WEBSITEconns.com
HEADQUARTERSThe Woodlands, TX
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 296 historical complaints about Conn's, published between 2000 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Generator Leaked Gas and Oil, Store Refused Replacement or Refund
- 15% Restocking Fee on Opened Merchandise, Warning to Consumers
- Eight Months of Warranty Service Calls, Lies and Unreturned Calls
- Free Blu-Ray Never Delivered, Restocking Fee Charged, Return Window Not Disclosed
- Old Account Left Open After New Purchase, Payments Doubled, Family Contacted
- Refrigerator Delivered Damaged, Manager Never Returned Calls for 12 Days
- Delivery and Installation Misquoted, Install Not Done for Days After Large Purchase
- Refrigerator Lost Cooling After Hurricane, Repair Visits Missed Over Weeks
- Sylvania LCD TV Held for Repair Over a Month, Exchange Still Pending
- Automated Payment Reminder Calls Repeated Despite Good Payment History and Hurricane
- LG Dishwasher Needed Repeated Repairs Over Many Months, Parts Lost, Leaks Continue
- Harassing Collection Calls After a Missed Payment, Rude Employees
- Mattress Confirmed Defective by Four Technicians, Service Calls Unresolved
- Franklin Recliner Seat Broke With Chemical Smell, Store Refused Replacement or Refund
- New HP Computer Hard Drive Crashed, Store Refused Replacement, Rude Manager
- Bose Surround System Left for Repair, Parts Missing at Pickup, Repeated Runaround
- Laptop Repair Taking Weeks, Promised Callbacks Never Came, Zero Customer Care
- AKAI TV Failed After Seven Months, Manager Refused Repair Without Upgrade
- Laptop Due Date Promise Not Kept, Dozens of Calls and Collection Contacts
- TV Failed After Return Window, Buyer Sent to Samsung for Repair