Best Buy Reviews & Complaints

Reviews & Complaints on USAComplaints

1,950 complaints on USAComplaints, including 4 published in the last three years.

• Black Tie iPhone Repair Gave Cheap Loaner and Two Weeks of SilencePublished Apr 21, 2011 · Historical consumer allegation
• Warranty Excludes TV Stand After Screen Broke in a Tip-OverPublished Apr 20, 2011 · Historical consumer allegation
• Phone Junked in Service and Store Credit RefusedPublished Apr 20, 2011 · Historical consumer allegation
• Online Laptop Order Rejected but Card Still ChargedPublished Apr 19, 2011 · Historical consumer allegation
• Insignia TV Stopped Working and Was Sent Off for RepairPublished Apr 18, 2011 · Historical consumer allegation
• Geek Squad Estimate Fee Never Refunded After Calls UnansweredPublished Apr 18, 2011 · Historical consumer allegation
• Advertised iPad Not in Stock at StorePublished Apr 17, 2011 · Historical consumer allegation
• Refused to open box for inspection without restocking chargePublished Apr 14, 2011 · Historical consumer allegation
• Xbox warranty swap returned tampered unit, refuses further helpPublished Apr 12, 2011 · Historical consumer allegation
• Geek Squad fee not refunded after computer returnPublished Apr 11, 2011 · Historical consumer allegation
• Used software given with new computer, refund refusedPublished Apr 7, 2011 · Historical consumer allegation
• Cracked Garmin GPS exchange refused over removed bar code stickerPublished Apr 5, 2011 · Historical consumer allegation
• Canon 60D warranty repair delayed and warranty voided claimPublished Apr 3, 2011 · Historical consumer allegation
• Spam and scam emails after clerk said email was requiredPublished Mar 30, 2011 · Historical consumer allegation
• Geek Squad warranty repair gave dead battery and empty hard drivePublished Mar 20, 2011 · Historical consumer allegation
• Toshiba laptop repaired ten times, no replacement offeredPublished Mar 18, 2011 · Historical consumer allegation
• Cell phone case warranty replacement refused after six monthsPublished Mar 18, 2011 · Historical consumer allegation
• Online order items unavailable at pickup across three storesPublished Mar 15, 2011 · Historical consumer allegation
• TV fell and was damaged after Geek Squad installationPublished Mar 14, 2011 · Historical consumer allegation
• TV installation not done and extra $149 chargedPublished Mar 14, 2011 · Historical consumer allegation