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Bank of America Reviews & Complaints
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REVIEWS & COMPLAINTS2,393on USAComplaints · 3 in last 3 yrs
WEBSITEbankofamerica.com
HEADQUARTERSCharlotte, NC
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
2,393 complaints on USAComplaints, including 3 published in the last three years.
- Credit card cancelled after foreclosure and 45,000 World Points lost
- Making Home Affordable paperwork lost and rude service representative
- Mortgage interest overcharged by a few dollars since November
- Property claims department loses paperwork and delays insurance check
- Mortgage processing delays put house purchase bid at risk
- Loan modification denied despite qualifying under all programs
- Hardship deferment refused for son's college tuition balance
- Escrow required for flood insurance already paid separately
- Identity Theft Funds Never Repaid Despite Class Action Settlement
- Trial Modification Payments Made Then Denied for Not Being in Imminent Default
- Repairs Delayed Since May With Different Stories From Bank Associates
- Bank Escrowed Taxes Raising Payment and Refused Help Until Delinquent
- Deposit Held Two Days While Debits Processed Ahead for Overdrafts
- Escrow Overcharges, Late Fees and Forced Insurance Despite Proof of Coverage
- Debit Purchases Disappear From Processing Then Deducted Week Later
- $210 in Overdraft Fees Over a $20 Overdraft on Pre-Authorizations
- Charged for Backdated Lender-Placed Flood Insurance Already Covered by NFIP
- Bank Refused 30-Day Payoff for Full Price Offer on Foreclosing Property
- Hold on Payroll Check Deposited at ATM After 18 Year Account
- ATM Placed Hold on Large Check With No Option to Cancel