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Bank of America Reviews & Complaints
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REVIEWS & COMPLAINTS2,393on USAComplaints · 3 in last 3 yrs
WEBSITEbankofamerica.com
HEADQUARTERSCharlotte, NC
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
2,393 complaints on USAComplaints, including 3 published in the last three years.
- Overdraft fees charged though balance was never negative
- Credit line reduced then accounts closed with insulting remarks
- Lost mortgage voucher documents and unhelpful branch managers
- Overdraft fees charged on payments posted on odd dates
- Loan modification promised yet foreclosure letters keep arriving
- Escrow balance wrongly made negative after refinance
- Unauthorized Online Business Suite fees charged to business accounts
- Closed accounts over payroll check holds and rude branch staff
- Bank accused of wasting customers' time and nerves
- Refinance stalled for months while repeating same documents
- Credit limit cut from 30,000 dollars to 500 despite full payments
- Supervisor requests refused and no notes of promised fix
- Health savings account opened without my consent
- House fire draw checks delayed by bank misinformation
- Overdraft fee charged after deposit and rude customer service
- Gold Option loan marketed as fixed rate but acts like credit line
- Short sale delays after bank lost all data and restarted
- Late fees on automatic payments removed only as courtesy
- Property claims department sitting on home fire insurance money
- Tornado damage insurance checks held for weeks by property claims